The resort offers a "Change For Any Reason Waiver" (see this link for the must up-to-date information: https://www.hedonism.com/change-for-any-reason-waiver/).
The change for any reason waiver allows you to reschedule your trip at any time before the day of your arrival without losing your entire investment by covering the room portion of your registration costs. It does not refund any payments that you made. You will be able to use that credit for one year from your original travel dates, but you cannot re-buy the waiver after you re-book. The resort change for any reason waiver is through the resort and Conations is not responsible for it.
Because payments are non-refundable after December 31, 2023 per the resort and event policy, Concations highly recommends that you buy the waiver and that you ALSO purchase third-party trip cancellation insurance and travel health insurance. Deposit payments are non-refundable, but all payments after the deposit are refundable until December 31, 2023 less any cc/convivence fees paid. However, you can obtain the resort's "Change For Any Reason Waiver" which gives you a credit for the room portion of your total invoice and allows you to rebook within a year. If the resort waiver is not included on your invoice, then you do not have it. You have 7 days to purchase the waiver from your initial booking. You can purchase the wavier here. We highly recommend the same.
If the resort waiver is not included on your invoice, then you do not have it. You have 7 days to purchase the waiver from your initial booking. Please note that the waiver is not refundable per the resort's policy.
You can purchase the resort's waiver here: https://concations.square.site/product/resort-change-for-any-reason-waiver/173?cs=true&cst=custom
Travel Health Insurance (highly recommended):
While the resort has a nurse available or can refer you to a local doctor for routine health issues, your medical insurance will likely not cover medical expenses in Jamaica. A serious matter involving medical evacuation or long-term injury could be extremely costly (often $30,000+).
Plans are available through private companies like travelsafe and United Healthcare. See more info https://www.tomstrips.com/travel-insurance/..
Many plans cover both travel health and trip cancellation coverage for covered events. That coverage may go beyond the resort's waiver since it may provide refunds in some cases.
Kinky Caribbean is not responsible for your travel insurance, medical needs or injuries while traveling.
Questions? Just submit a ticket or ask us by email: support@concations.com
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