What is the cancellation, credit, and refund policy? What happens if I can't go?

Created by Concations Staff, Modified on Tue, 02 Aug 2022 at 09:18 PM by Concations Staff


Payments are non-refundable per the resort and event policy, but you can obtain the resort's "Change For Any Reason Waiver". If the resort waiver is not included on your invoice, then you do not have it. You have 7 days to purchase the waiver from your initial booking. You can purchase the wavier here.

See full event registration terms here for more information. 

Concations highly recommends this and that you ALSO purchase third-party trip cancellation insurance and travel health insurance.

NOTE: The change for any reason waiver allows you to reschedule your trip at any time before the day of your arrival without losing your entire investment by covering the room portion of your registration costs. It does not refund any payments that you made. You will be able to use that credit for one year from your original travel dates, but you cannot re-buy the waiver after you re-book. The resort change for any reason waiver is through the resort and Conations is not responsible for it.

MORE INFO IS HERE: https://concations.freshdesk.com/support/solutions/articles/150000001415-resort-change-for-any-reason-waiver-and-travel-insurance-trip-cancellation-insurance

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